Why was I charged?

Empacer is a subscription-based app. Below are the most common reasons a charge may appear.

1. Subscription renewal

Empacer plans start at a special introductory rate. Once that period ends, the subscription renews automatically at the standard price, unless it was canceled beforehand. This is outlined on the sign-up page before the plan is confirmed.

Full details are available in the Subscription Terms

2. A time-limited discount has ended

Some plans include a personalized discount that applies only for a set period. Once that promotional window closes, the subscription continues at the standard rate, so the charge may be higher than before.

Still not sure what the charge is for?

Payment history is available in the web version of Empacer under Profile → Settings → Payment History.

To stop future charges, the subscription can be canceled anytime in Profile → Settings → Manage Subscription → Cancel Subscription.

If something still doesn't add up, reach out at support@empacer.com — we'll look into it.